Who Are We?

Suggested text: Our website address is: customcardboardboxes.us If the user uses the website, the following terms and conditions will be in effect: customcardboardboxes.us has the right to modify and change these rules and conditions without any intimation or notice. This page is highly recommended. customcardboardboxes.us is the owner of the materials that are utilized for the production of our products. The material we use is not sold or shared with anyone else. It is the right and privilege of Custom Boxes Packaging to distribute samples free of charge or display custom-made printed boxes for customers in order to display their design expertise. Copyright Notice It is acknowledged by the use of the website that the user is well aware that all the information and content displayed on the website, that is, written material, software, data, images, photographs, graphics, illustrations, designs, maps, and all other content that is collectively termed ‘Our Website Content’, is under the ownership of customcardboardboxes.us and any modification, updating, copying, storing, republishing, distribution and transmission of the content is strictly not allowed without the legal permission of the website owners. We Ask You To Be Responsible For Your Behavior On Our Website. Any material, including music, pictures, or writing, you upload, share, or publicly display on our website is your responsibility. If you share, publish, publicize, give out, or otherwise disperse any material, either music, pictures, or writing, through our website, you must not include any text image, design or trademark of any third parties unless you have received the appropriate authorizations from those owners. You accept and permit that you shall not upload, share, publicize or anyway give out or disperse through our website any web content that is unpleasant, obscene and cut down our various users from utilizing the services of our website or infringes the scholarly property rights of customcardboardboxes.us or any other third party. We have no authority over the material shared by the customers of customcardboardboxes.us; hence, we give no assurance of the material’s validity, decency or morality. customcardboardboxes.us will not be responsible for any web content you find indecent, unlawful or abusive. customcardboardboxes.us has the right to remove any indecent, abusive or otherwise unlawful material. Still, it’s not their duty to remove such material that violates terms and conditions or is considered objectionable. The company is authorized to retain the content on our website. They may also reveal it to the court if necessary. To be eligible for our products, you must first provide the correct information to the website. Our website is intended for human use only. Any misuse of our website that violates the terms and conditions of customcardboardboxes.us will be considered illegal and judicial action will be taken against it. You can place orders on our website as a customer. The company will create unique products for you if you have the right, permission, and authority to do so. If you have any problems with the website, you must be of sufficient age to comply with the legal proceedings. Only you are responsible for keeping your password secure and controlling access to your account on our website. If someone accessing your account makes an order through our website, it will be done on your behalf. When you have access to your account, you allow others to access the website to create and reuse content. The website requires customer names and emails to access future features and services. The website reserves the right to request any additional information regarding customers or their businesses. Your password security is your responsibility. You should not reveal it to anyone. If you misuse your password or gain access to our website, you will be responsible for any misuse, personal or public. Using our website shows your acknowledgment that you agree to the privacy policy of customcardboardboxes.us. You acknowledge that you have read the privacy policies of customcardboardboxes.us and agree to allow the company to use your business information in accordance with the policy. Indemnification And Limitation Of Liability: You agree to defend, indemnify, and hold harmless customcardboardboxes.us including its members, directors, employees, representatives, vendors, suppliers, affiliates, and subcontractors, from and against any claims or damages in case a claim or assert is made against the company because of the so-called wrong acts of the customers or un-proven printing performed on the products by the company as requested by the customers. (a. This violates any law protection of an individual; or (b.) includes events that are malicious, abusive, or foul. Any claim 1 shall be compensated and held harmless by you. Protect the company from any claims (2.) Tipp any verdict award, and (3) We will reimburse you for all judicial fees and expenses. The Company is not liable for any injury, death, hazardous event or damage to any of its employees, marketing staff, media personnel, media members, or authorities that are caused by the use of our website via the received information or if any party was advised of the possibility of damages. In no event shall our total liability to you for all damages, losses, and causes of action including but not limited to negligence, arising from this agreement or your use of our website exceed the amount paid by you to customcardboardboxes.us for the order or request. Return Policy And Refund Policy You must notify the company within 3 working days of receiving your order if you notice any errors in the printing or if the product is not printed as per your specifications. We will reprint your order, but we won’t refund any money if the printing is not correct. The management team will inspect the defect. To receive a reprint of the product, customers must send digital photos of the defect to the company within seven business days. The charges for expedited orders are non-refundable. Payment Order Placement And Cancellations: Our website lists the prices for products in USD. Payments will also be made in the same currency. Once they have received your total payment, including taxes and shipping charges, via an authenticated payment source, the company will start working on your order. Order placement includes the sending of the final product or service to the company via electronic file or hardcopy. Once you have decided what you want, the printing tasks will be sent to our press department. Once the task has been sent to the press department, there are no revisions made to the timing or design. You can cancel your order within a maximum of four hours after proof approval. You will be charged $25 plus 5% of your total order payment for this cancellation. Customers also have the right to cancel their order within 24 hours. However, this will result in a 50% charge on their total order. This is to make up for the lost time and resources the company used to create your product. The company cannot guarantee that customers can cancel their orders after the 24-hour time limit. Design Orders: customcardboardboxes.us does not allow any refunds for design service orders. Customers cannot cancel orders for design services. The total payment will not be refunded. Sales Tax Policy: Customers ordering from Illinois must also pay sales tax If you are tax-exempt, the company will need to see your tax exemption certificate when placing your order. Customers Submitted Artwork/Files: To create new designs, our artwork designers work with the artwork provided by users. Your artwork files must be 300 dpi in final form and in CMYK format. The company won’t accept files that are not in CMYK format or other font sizes. Customers who place orders are responsible if the printed work does not match their expectations due to the order’s sequence or orientation. The company’s employees take all possible precautions to avoid losing our customers. customcardboardboxes.us is not responsible for losing your printed orders. Upload artwork and other files to our website. You are responsible for ensuring that your uploaded material is legal. We reserve the right to refuse any order that we deem illegal or in violation of third-party rights. You accept responsibility for the material you have directed when you place an order. Any order placed by customcardboardboxes.us can be declined without giving a reason. It is to inform you that customcardboardboxes.us does not print any material that could be offensive, indecent, or abusive. The Color Accuracy And Proofs: Order placement includes the sending of the final product or service to the company via electronic file or hardcopy. Once you have signed the agreement, the printing tasks will be sent to the press department. It is your responsibility as a customer to review and update the proof. It is not acceptable for the company to wait for contradictory proofs that could cause delays. Remember that our turnaround time is only effective once the proof of agreement has been received. Before you agree to the proof, please read it. You are requested to review the original file for errors in spacing, copy, and layout. Electronic proofs don’t support transparency. Over-printing issues or color improvements from RGB to CMYK can be caused by electronic proofs. The printed version of products with laminates is not the responsibility of the company. The Final Approved Proof Is The Customer’s Responsibility. The submitted artwork file will determine the color that will be printed. However, due to the inherent limitations of printing processes and adjoining picture ink requirements, it can’t be exactly like the original color. Color accuracy cannot be guaranteed. This is a drawback that you accept when you place an order. While employees are encouraged to use the closest possible color, the company cannot be held responsible for any color differences between the printed and expected work. For color changes that are due to system limitations, there will not be a reprint. We cannot guarantee the color match, ink density, or consistency of the printed products you have approved. If you request a hard copy proof, the company will guarantee the accuracy and match of the colors. You should be aware that a hard copy proof will run you more. No Liability For Errors: customcardboardboxes.us is not to be considered responsible if there are errors in the final printed product, like: Font Mistakes, Grammar Mistakes, and Spelling Mistakes Graphics punctuation and percolating marks Erroneous fonts, Die lines, cropping marks Cracks in folds Overprinting errors There is a difference in the size of the finished product All packaging material is shipped flat and pre-assembled Gang Printing: For the majority of its printing products, our company does not use a combined or gang printer technique. The company can use any type of printing technique that is best suited for their customers and printing needs. Overruns Underruns: The company usually delivers the exact quantity of products ordered, plus an additional amount. The extra product delivery is always free. The company will only deduct the delivery cost if there are fewer products than expected or underrun. The company adheres to the general rule that 5% more or less products should be delivered. Speed Of Production, Shipping And Delivery After you have sent or paid the entire amount of the order to the company, shared your order with artwork or file in either hard or electronic form, and agreed on the shared content, the press department reviews the order, and then the production speed is set. You can choose the production speed that shows how many days it takes from printing to shipping when you place an order online. Send your acceptance to the proof by 10 AM Central Standard Time (CT). Your products will be delivered to you by the company and its employees as soon as possible. In case of any delay, customcardboardboxes.us is not liable for any loss or damage done because of the delay in shipping. Customers agree that customcardboardboxes.us is not responsible for delays caused by weather conditions or customs issues. The printing charges will be refunded if there are any problems, but orders cannot be canceled due to delays in printing. When goods are shipped to different locations, you decide to invoice the total amount in terms of customs duties and fees. It is your responsibility to pay any customs fees for shipping products outside the USA. The company offers a 10–12-day delivery time for the product. It also provides accelerated shipping within 6–8 days (with 2-3 days for ground shipping) to all locations within the USA. There is no limit on weight or quantity. Extra shipping charges will apply to additional locations. The company cannot be held responsible for delays in delivery or any damage that may occur during shipping. Legally, the company cannot be held responsible for any shipping losses. This type of incident can be brought to our attention within 6 working days of shipment. If we receive an incorrect shipping address or you submit an incomplete delivery address, additional shipping and handling fees will be charged for re-shipment. Modifications To Our Terms And Conditions And Website: customcardboardboxes.us has the authority to change any section of our website or Terms and Conditions at any time with or without notice to the customers of customcardboardboxes.us. As soon as the new terms and conditions are published on our website, they will take effect. You agree to be bound by the changes if you continue to use the website after the changes have been made. Contacting customcardboardboxes.us? In case of any query, email info@customcardboardboxes.us or call +1 469 638 3568. Register For The Free-Reseller Program customcardboardboxes.us inclusively offers free reseller signups, which can lead to up to 40% off on your standard quotes. All future inquiries are handled with discounted quotes. While processing the order, request a form from our sales rep or email us at info@customcardboardboxes.us with the subject Re-seller form required. The format will be sent to you within 24 hours of your request. The form can be submitted to info@customcardboardboxes.us or your accounts manager. *Resellers may sell the product under their own brand, channel, or store. customcardboardboxes.us may make certain marketing materials available to Re-sellers for use by resellers in marketing the products.